Flash Eurobarometer 438: The use of collaborative platforms

A 2016 Eurobarometer survey showed that a majority of respondents had either used or were aware of collaborative platforms. Almost one third of respondents who have used the services of collaborative platforms also provided a service on this kind of platform at least once. This signals that users are also likely to act as service providers. Users appreciated in particular that collaborative economy services are easily accessible and cheaper than traditional services and that products or services can be exchanged, rather than paid for. Three main drawbacks identified by respondents were lack of awareness of who is responsible in case a problem arises, lack of trust in Internet transactions generally and lack of trust in the provider/seller. #####The results by volumes are distributed as follows: * Volume A: Countries * Volume AA: Groups of countries * Volume A' (AP): Trends * Volume AA' (AAP): Trends of groups of countries * Volume B: EU/socio-demographics * Volume B' (BP) : Trends of EU/ socio-demographics * Volume C: Country/socio-demographics ---- Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)