Flash Eurobarometer 463 : Europeans’ satisfaction with passenger rail services

This Flash Eurobarometer survey was commissioned by the Directorate-General for "Mobility and Transport" to investigate public satisfaction regarding a range of aspects of rail transport. The survey covers the following areas: - Satisfaction with rail services including buying tickets and train stations; - The importance of rail services, including getting information and handling complaints; - Satisfaction with the availability and reliability of trains and seats; - Satisfaction with the services on trains and their maintenance; - Satisfaction with various aspects of accessibility including the accessibility of stations and carriages, and assistance for persons with a disability or mobility issue; - The reasons for not travelling by train. #####The results by volumes are distributed as follows: * Volume A: Countries * Volume AA: Groups of countries * Volume A' (AP): Trends * Volume AA' (AAP): Trends of groups of countries * Volume B: EU/socio-demographics * Volume B' (BP) : Trends of EU/ socio-demographics * Volume C: Country/socio-demographics ---- Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)