This public opinion survey was carried out at the request of the Health & Consumer Protection Directorate-General and was managed and organised by the Public Opinion Analysis Unit of the Press and Communication Service.
It was conducted in all the Member States of the European Union between 2 November and 12 December 2003, under the general coordination of the European Opinion Research Group E.E.I.G. in Brussels.
The main areas covered by this report are as follows:
• Europeans’ top financial priorities and their views regarding their finances and financial services
• Main types of financial products and services used by Europeans
• Use of telephone or computer for financial transactions
• Cross-border trade in financial services and obstacles to this kind of trade
• Preferred means of payment
• Consumer issues relating to financial institutions and financial services
#####The results by volumes are distributed as follows:
* Volume A: Countries
* Volume AA: Groups of countries
* Volume A' (AP): Trends
* Volume AA' (AAP): Trends of groups of countries
* Volume B: EU/socio-demographics
* Volume B' (BP) : Trends of EU/ socio-demographics
* Volume C: Country/socio-demographics
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Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)
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