The Commission wants to improve how the single market for financial products and services works for consumers, small investors and businesses. This Eurobarometer looks mainly at whether financial services users switch provider and purchase in other Member States, and at what prevents them from doing so. Some of the questions were already asked in the Eurobarometer 373 conducted in 2011.
#####The results by volumes are distributed as follows:
* Volume A: Countries
* Volume AA: Groups of countries
* Volume A' (AP): Trends
* Volume AA' (AAP): Trends of groups of countries
* Volume B: EU/socio-demographics
* Volume B' (BP) : Trends of EU/ socio-demographics
* Volume C: Country/socio-demographics
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Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)
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