Referrals and opinions of the SNCF Ombudsman

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Dataset information

Catalog

Plateforme ouverte des données publiques françaises

Country of origin

France

Updated

2022.03.16 10:35

Created

2015.11.07

Available languages

French

Keywords

mediateur, informations-institutionnelles, litiges

Datasource

Official portal for European data link

Quality scoring

125

Dataset description

These data are derived from the annual reports of the SNCF Ombudsman. The SNCF Mediation allows travellers to request a second opinion on their claims. It is a simple and free way of resolving disputes between SNCF and its customers.

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