2015 survey of expectations and satisfaction of people using the Citizen Care Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Catalog

datos.gob.es

Country of origin

Spain

Updated

2016.01.25 23:00

Created

2016.01.25

Available languages

Spanish

Keywords

voz de la ciudadanía, herritarren ahotza, atención ciudadana, satisfacción, herritarrentzako arreta, gogobetetze, zuzenean, zuzenean, calidad servicio, zerbitzu kalitatea

Datasource

Official portal for European data link

Quality scoring

255

Dataset description

The objective of the Model of the Measurement of the Voice of Citizenship is to maintain a continuous conversational state with the citizenry to, from it to develop actions of improvement that will be measured later according to the perception of the citizenship itself and what it expects of the service.

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