2219|PUBLIC OPINION AND FISCAL POLICY (XIII)

— Topics that most concern Spaniards. — Frequently with which he talks about the operation of public services with co-workers, friends or family. — Opinion on the degree of demand of citizens with public services compared to 10 years ago. Degree of personal demand. — Degree of satisfaction with the operation of the various public services: education, health care in hospitals and outpatient facilities, postal and telephone services, pension management, police, justice administration, social services, management of unemployment protection benefits, general government offices, railways, air transport and urban transport. — Assessment of the change in the functioning of these public services compared to ten years ago. — Phrase that best expresses its opinion on taxes:they are a means of distributing wealth, it is an obligation imposed by the State is not well known in exchange for what or, are necessary for the State to provide public services, make roads, etc. — Assessment of the degree of responsibility of Spaniards when fulfilling their duties and obligations as citizens. Degree of personal responsibility. — Consideration received by society in general and the family in particular for the payment of taxes and contributions to the State. — Assessment of the amount of resources the State devotes to: education, public works, protection of unemployment, defence, public order, health, culture, housing, justice, pensions and social security and, transport and communications. — According to the opinion that it is necessary to increase taxes to improve social services and benefits or with the opinion that it is possible to reduce taxes and maintain these services. — Attitude to the assumption that the State was forced to spend less on different public services. — Valuation of the amount of taxes that Spaniards pay, and comparison with other countries in Europe. — Justice in the distribution of tax payments. — Opinion on the appropriateness of the reforms carried out by the new government in the area of taxation. — Degree of tax fraud that exists in Spain. — Assessment of the efforts of the Administration in the fight against tax fraud. Comparison with the previous government. — Opinion and expectations about the number of people who defraud in the income tax return. Main cause that motivates the decrease in fraud in the declaration of income. — Opinion on the amount of fraud in the VAT return. — According to various phrases on the consequences of tax fraud. — Tax that would dislike more/less if it went up: Income tax or VAT. — Year in which he made for the first time the tax return. — Declaration of the income of the past and this year. — Balance of this year’s income declaration. — Person/entity who completed the declaration. Main reason why you went to a manager/advisor to complete the declaration. — Inspection of the income declaration in recent years, and probability that it will be done in the coming years. Result of the inspection. — Personal visit to a tax office. — Degree of satisfaction with the treatment received in the offices of Hacienda. Evaluation of the information and attention service to the taxpayer, current and compared with 5 years ago. — Scale of political ideology. — Vote recall in 1996 general elections.