Consultations attended, during 2019, in the offices of the Citizen Care Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Catalog

datos.gob.es

Country of origin

Spain

Updated

2020.01.07 23:00

Created

2019.01.01

Available languages

Spanish

Keywords

voz de la ciudadanía, herritarren ahotsa, atención ciudadana, calidad servicio, zerbitzu kalitatea, zuzenean, zuzenean, herritarrentzako arreta

Datasource

Official portal for European data link

Quality scoring

255

Dataset description

Data related to the face-to-face care channel of the Citizenship Service of the Basque Government (Zuzenean) in 2019: volume of queries, service level, attention span, responsiveness, thematic classification of queries, etc.

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