Consultations attended, during 2020, by the Citizen Service of the Basque Government (Zuzenean) through the contact mailbox of euskadi.eus
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Provided by Ministerio de Hacienda y Administraciones Públicas
Get early access to Consultations attended, during 2020, by the Citizen Service of the Basque Government (Zuzenean) through the contact mailbox of euskadi.eus API!
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Dataset information
Catalog
Country of origin
Updated
2021.01.14 23:00
Created
2020.01.01
Available languages
Spanish
Keywords
zerbitzu kalitatea, atención ciudadana, voz de la ciudadanía, zuzenean, zuzenean, herritarren ahotsa, herritarrentzako arreta, calidad servicio
Datasource
Quality scoring
255
Dataset description
Data relating to the e-care channel (Euskadi.eus mailbox) of the Citizenship Service of the Basque Government (Zuzenean) in 2020: volume of inquiries, response times, typology (information, complaints, suggestions, thanks, complaints), disaggregation by sex and language, etc.
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