Consultations attended, during 2022, by the Citizen Service of the Basque Government (Zuzenean) through the contact mailbox of euskadi.eus
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Provided by Ministerio de Hacienda y Administraciones Públicas
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Dataset information
Catalog
Country of origin
Updated
2022.12.02 23:00
Created
2022.03.07
Available languages
Spanish
Keywords
zerbitzu kalitatea, herritarren ahotsa, herritarrentzako arreta, calidad servicio, atención ciudadana, zuzenean, zuzenean, voz de la ciudadanía
Datasource
Quality scoring
255
Dataset description
Data relating to the e-care channel (Euskadi.eus mailbox) of the Citizenship Service of the Basque Government (Zuzenean) in 2021: volume of inquiries, response times, typology (information, complaints, suggestions, thanks, complaints), disaggregation by sex and language, etc.
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