Consultations attended, during the year 2020, on the telephone number 012 of the Citizen Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Catalog

datos.gob.es

Country of origin

Spain

Updated

2021.01.14 23:00

Created

2020.01.01

Available languages

Spanish

Keywords

calidad servicio, herritarren ahotsa, herritarrentzako arreta, atención ciudadana, zuzenean, zuzenean, voz de la ciudadanía, zerbitzu kalitatea

Datasource

Official portal for European data link

Quality scoring

255

Dataset description

Data relating to the telephone call channel (012) of the Citizenship Service of the Basque Government (Zuzenean) in 2020: Volume of inquiries, calls received and answered, level of service, disaggregation by sex and language, etc.

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