Consultations attended, during the year 2022, in the offices of the Citizen Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Catalog

datos.gob.es

Country of origin

Spain

Updated

2022.12.02 23:00

Created

2022.03.07

Available languages

Spanish

Keywords

herritarren ahotsa, calidad servicio, herritarrentzako arreta, atención ciudadana, zerbitzu kalitatea, voz de la ciudadanía, zuzenean, zuzenean

Datasource

Official portal for European data link

Quality scoring

255

Dataset description

Data related to the face-to-face care channel of the Citizenship Service of the Basque Government (Zuzenean) in 2021: volume of queries, service level, attention span, responsiveness, thematic classification of queries, etc.

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