Consultations attended, during the year 2022, on the telephone number 012 of the Citizen Service of the Basque Government (Zuzenean)

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Provided by Ministerio de Hacienda y Administraciones Públicas

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Dataset information

Country of origin
Updated
2022.12.02 23:00
Created
2022.03.07
Available languages
Spanish
Keywords
atención ciudadana, zerbitzu kalitatea, zuzenean, zuzenean, voz de la ciudadanía, herritarren ahotsa, herritarrentzako arreta, calidad servicio
Quality scoring
255

Dataset description

Data relating to the telephone call channel (012) of the Citizenship Service of the Basque Government (Zuzenean) in 2021: Volume of inquiries, calls received and answered, level of service, disaggregation by sex and language, etc.
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