Complaints and Compliments
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Dataset information
Catalog
Country of origin
Updated
2021.06.07 07:56
Created
2016.09.05
Available languages
English
Keywords
complaints, compliments
Datasource
Quality scoring
130
Dataset description
Complaints and compliments received, including section, time period, and outcome and resolution timescales (for complaints)
This data is also used to populate the [Complaints and compliments dashboard](https://opendata.calderdale.gov.uk/extensions/Council-complaints/Council-complaints.html) .
The annual reports for each service can be found on the Council website at [Complaints and compliments](https://www.calderdale.gov.uk/v2/council/consultation-and-feedback/compliments-and-complaints). The latest report for Adult Health and Social Care for 1 April 2016 to 31 March 2017 is available at [AHSC complaints and compliments annual report](https://www.calderdale.gov.uk/v2/sites/default/files/AHSC-complaints-compliments-report.doc) .
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