National Archives - Calls to the Contact Centre

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Dataset information

Catalog

data.gov.uk

Country of origin

United Kingdom

Updated

Created

Available languages

English

Keywords

Datasource

Official portal for European data link

Quality scoring

110

Dataset description

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and refers customers to other institutions, record offices and archives as appropriate. The link below provides details of the number of calls received and answered during 2018-19.

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