Operational Efficiency Programme Benchmarking Report for April 2009 to May 2010 with the full accompanying data set. The report highlights the exceptionally bad quality of existing data, including:
* The apparent variance of the cost of the Finance function per capita is 5,000%
* The apparent variance of the cost of the HR function per capita is over 3,000%
* The apparent variance of the cost of procurement is over 2,000%
* In several cases, year on year cost for the same function apparently varies by over 1,000%.
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