Telecoms and pay-TV complaints data

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Provided by Government Digital Service

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Dataset information

Catalog

data.gov.uk

Country of origin

United Kingdom

Updated

Created

Available languages

English

Keywords

Datasource

Official portal for European data link

Quality scoring

150

Dataset description

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is intended to help consumers make better-informed decisions. We believe that the publication of such information is useful for consumers, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

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