UK Visas & Immigration Customer Service Standards

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Dataset information

Catalog

data.gov.uk

Country of origin

United Kingdom

Updated

Created

Available languages

English

Keywords

Datasource

Official portal for European data link

Quality scoring

160

Dataset description

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service standard MP letters; performance against service standard for customer complaints, MPs Emails and MP further action cases. Includes data previously published in UKBA percentage of complaints responded to within service standards.

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