Incident response times - Fire Facts

<p>This Fire Facts report sets out the key information on the response times to the 999 calls received by the London Fire Brigade.</p> <p>It includes data and analysis on the various stages of emergency response from how long it takes people to call the fire brigade when a fire starts to how long it takes to handle the 999 call and for fire engines to arrive on scene and resolve the incident.</p> <p>The methodology for counting fire engine response times&nbsp;changed slightly in&nbsp;2015; see annex B to the 2017 document to see the methodology; Annex B to the 2016 documents highlights the changes that were made in 2015.&nbsp;</p>