Satisfaction survey of participants in the Nordic March Program

Study of satisfaction of users with the Nordic March for Madrid program, within the programs included in Sports on the Street, provided by the City of Madrid, through the analysis of the results obtained by conducting a survey sent to the total number of users of these services to their email inviting them to participate. This program aims to promote Nordic walking activity autonomously in spaces and itineraries in parks and green areas and their surroundings, through practical sessions and offering participants the basic knowledge for it. The objective of this study is the analysis of the profile of the people participating in the survey as users of the activity of Nordic March through Madrid that is taught outdoors by the Municipal Sports Centers and to know their opinion, expectations, needs and satisfaction, through the realization of various questions related to the services offered (registrations, teachers and activity). In this way, areas or actions that need improvement interventions can be detected to achieve the general objective of the Quality Plan established in the City of Madrid for 2019-2023: guarantee the quality of the services provided to citizens and their continuous improvement, achieving citizen satisfaction and achieving an increasingly effective and efficient public management, participatory and transparent. The section ' Associated documentation ' includes the data structure file (Registration design, values and structure of the result file fields), the technical sheet and the survey questionnaire