The Importance of Employee Engagement in Primary Health Care, 2018

Work commitment is crucial for quality care at primary healthcare level. This became evident during the Covid-19 pandemic, both from a health and economic point of view, as Inadequate work commitment, for example, leads to fewer secondments to the secondary level of health. The purpose of this study is to examine the level of work commitment in a public health organisation at primary healthcare level and in further explore the role of different work environments and work characteristics. The study fills the research gap in primary care and highlights the importance of tackling the factors that drive work engagement. The future of healthcare will be strongly shaped by population ageing and Covid-19, which have contributed to unpredictable and unfavourable working conditions. The effective functioning of primary health care is therefore crucial for Ensuring quality health care and the health of the population in general, as primary health care is a cornerstone of health systems and a cost-effective way of ensuring universal health coverage.