Encuesta de satisfacción de las personas usuarias de la Biblioteca Histórica Municipal

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Provided by Ayuntamiento de Madrid

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Dataset information

Catalog

Ayuntamiento de Madrid catalog

Country of origin

Spain

Updated

2026.01.09 10:00

Created

2022.03.24

Available languages

English

Keywords

cultura, Estudios de opinion, servicios públicos

Datasource

Official portal for European data link

Quality scoring

Dataset description

El objetivo de estudio es evaluar el interés, frecuencia de uso, grado de conocimiento y satisfacción de los usuarios de la Biblioteca Histórica Municipal en relación a los servicios prestados. Anualmente se realiza una encuesta de satisfacción a las personas usuarias de la Biblioteca Histórica para evaluar su grado de conocimiento y satisfacción en relación a los compromisos de calidad adquiridos con la ciudadanía a través de la “ Carta de Servicios de la Biblioteca Histórica Municipal, Biblioteca Musical Víctor Espinós y Hemeroteca Municipal ”. Los resultados de esta encuesta se muestran en este conjunto de datos aportando tanto las preguntas como las respuestas obtenidas de forma anónima.

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2019

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SLA

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