Satisfaction survey of participants in self-protection workshops and seminars for women (series)

Study of satisfaction with the days and seminars of self-protection offered by the City of Madrid through the analysis of the results obtained by carrying out a survey sent by email to the total number of women participating in these days and seminars inviting them to participate. This activity allows them to acquire basic knowledge about protection measures, technical skills and self-defense skills to solve situations of real aggression. The objective of this study is the analysis of the profile of the people participating in the survey as users of the self-protection conferences and seminars that are taught in the Municipal Sports Centers and to know their opinion, expectations, needs and satisfaction, through the realization of various questions related to the services offered (registrations, teachers and activity). In this way, areas or actions that need improvement interventions can be detected to achieve the general objective of the Quality Plan established in the City of Madrid for 2019-2023: guarantee the quality of the services provided to citizens and their continuous improvement, achieving citizen satisfaction and achieving an increasingly effective and efficient public management, participatory and transparent. In the 'Downloads' section, the microdata of the survey are collected. 'Associated documentation' includes access to the data sheet, the questionnaire and the results report.