Study of satisfaction of users of Family Support Centers (CAF)

The purpose of this survey is to know the degree of satisfaction and receive the suggestions of the users of the Family Support Centers (CAF). Family Support Centers are specialized centers where families are offered support to face the difficulties that arise in the performance of their parental functions and to prevent and help resolve situations of crisis or family conflict. Training activities are also carried out for families and community participation is encouraged. They offer their services to all families in the municipality of Madrid. The scope of intervention is family relations from a community, interdisciplinary and integral perspective. To this end, family care services are provided and community-based actions are carried out: Family Care Services: Social orientation. Legal advice. Psychological care in the face of difficulties in the field of family relations. Attention and prevention of relationships of violence in the family. Family mediation. Relationship space for families with children from 0 to 6 years old. Community services and actions: Training for families. Community participation. Information to families and professionals. The perception is measured annually with the family care services and with the training service.